[vc_row el_class=”faq”][vc_column][vc_custom_heading text=”FREQUENTLY ASKED QUESTIONS” use_theme_fonts=”yes”][vc_tta_accordion][vc_tta_section title=”Do you offer custom orders?” tab_id=”1500266188912-ed262903-cf54″][vc_column_text]Yes, here at Future Tense we believe in creating unique and custom design for your special occasion. Whether it is a wedding or your birthday you can design your dream shoe and we will make it for you.[/vc_column_text][/vc_tta_section][vc_tta_section title=”Can I pay in Installments?” tab_id=”1500266188984-a17f3363-e9cf”][vc_column_text]We can except a deposit of 50% and then the rest can be paid in instalments within a month timeline.[/vc_column_text][/vc_tta_section][vc_tta_section title=”What payment methods do you accept?” tab_id=”1500266328636-18f43f94-13c9″][vc_column_text]We accept all major cards. Credit card payment transaction will be taken care of by our trusted partner. They are truly professional with a very secure and reliable system. If you meet any trouble with the payment process, please contact us via email.[/vc_column_text][/vc_tta_section][vc_tta_section title=”How can I get updates on a product?” tab_id=”1500266378158-51ec8c28-f6b5″][vc_column_text]You can get in touch with us about a specific product and we will keep you updated on the status.[/vc_column_text][/vc_tta_section][vc_tta_section title=”What if I change my mind and want a refund?” tab_id=”1500266489828-24f52813-96b3″][vc_column_text]We don’t offer refunds, we make exceptions for faulty product. If you are not satisfied with your product feel free to reach out to us.[/vc_column_text][/vc_tta_section][vc_tta_section title=”The purchased product just doesn’t suit my need. Can I exchange it for something else?” tab_id=”1500266538576-c15f910e-9d6c”][vc_column_text]Yes, the request should be raised up within 7 days after your purchase date. We only give you ONE exchange. The second request will not be accepted.[/vc_column_text][/vc_tta_section][/vc_tta_accordion][/vc_column][/vc_row]