FREQUENTLY ASKED QUESTIONS

Yes, here at Future Tense we believe in creating unique and custom design for your special occasion. Whether it is a wedding or your birthday you can design your dream shoe and we will make it for you.

We can except a deposit of 50% and then the rest can be paid in instalments within a month timeline.

We accept all major cards. Credit card payment transaction will be taken care of by our trusted partner. They are truly professional with a very secure and reliable system. If you meet any trouble with the payment process, please contact us via email.

You can get in touch with us about a specific product and we will keep you updated on the status.

We don’t offer refunds, we make exceptions for faulty product. If you are not satisfied with your product feel free to reach out to us.

Yes, the request should be raised up within 7 days after your purchase date. We only give you ONE exchange. The second request will not be accepted.